Workforce Administration Representative German Dow Terneuzen

Geplaatst op 27 juli 2022

Functie omschrijving

Creating a great work environment from an HR-perspective drives you to strive for continuous improvement. You enjoy working in a diverse, international team of people who are just as driven as you and you’re on the lookout for a new job that suits you perfectly! Are you fluent in both German and English and do you have a bachelor’s degree or higher? Then you might become the newest workforce administration representative at Dow! You can expect a salary up to €3,400.- a month and will receive reimbursement of travel expenses as well. Would you like to learn more about this job? If so, keep reading!

Employment agency Manpower is looking for a workforce administration specialist for Dow in Terneuzen.

As a workforce administration specialist you can expect to perform the following tasks:

  • Addressing (escalated) HR-inquiries alongside senior team members
  • Supporting program development related to HR to improve the employee experience
  • Engaging with third-party providers to establish, developing and review the suit of HR-services
  • Supporting the implementation of and delivering end-to-end HR solutions
  • Providing Team Leaders with information and insights to ensure continuous improvement of Knowledge Base and Case Management content
  • Processing all employee lifecycle (Onboarding, Job changes, Personal Data changes, Reporting and Terminations) related transactions from onboarding to separation.
  • Acting as primary point-of-contact for workforce administration inquiries (via phone, chat, and eRequest), identifying and delivering solutions to employees and People Leaders
  • Delegating and escalating queries as appropriate, but remains responsible through completion
  • Tracking progress, and providing continuous feedback to requestors on status of their queries and Engaging in improving Service Now Knowledge Base and Case Management content for their assigned discipline, based on experience
  • Supporting oversight of service operations by responding to service demands as they arise (e.g., volume of calls, staff absence, chat and eRequest queries, etc.)
  • Engaging in and driving overall continuous improvement processes (e.g., to reduce inquiry volume)

What’s in it for you?

  • Gross monthly salary between €2,600.- and €3,400.-
  • Reimbursement of travel expenses at €0.19 per kilometre, plus full reimbursement of Westerschelde tunnel expenses
  • Pension accrual through Manpower after eight weeks of work
  • Full-time job of 40 hours a week
  • Fixed-term Manpower contract at Dow
  • Free access to Manpower’s online learning platform Manpower Academy
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Wat we van jou verwachten

  • A Bachelor’s degree or EQF level 6 (or higher)
  • An excellent command of the English (at least C1 level according to the Common European Framework of Reference for Languages) & atleast 1 language is preferred (French/Italian/Spanish/Dutch)
  • Availability of 40 hours per week
  • A Dutch work permit that is valid for at least nine months or EU nationality
  • A Certificate of Conduct (Verklaring Omtrent Gedrag or VOG) that shows you don’t have a criminal record
  • Knowledge of HR practices / conditions would be an added advantage
  • Ability to work in matrix organization with multiple stakeholders independently
  • Collaborative and innovative mindset and ability to work on cross discipline projects
  • Technical Skills: Can work fluently with multiple technology platforms, strong command over MS-Office
  • Preferably some working experience as a workforce administration specialist or something similar in the field of HR

Do you live in the Terneuzen area, for instance in Middelburg, Hoek or Goes? If so, you’ll have a short commute, but this is not mandatory!

If meet all of the job requirements and you’re interested in working at Dow, apply today! Manpower will contact you within two working days to discuss your application.

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For more information please contact Robin Van Loon via or call 088 282-8128.

Over de organisatie

Dow is an international organization driven by science and technology. The Dow plant in Terneuzen develops and produces basic chemicals, which are distributed to clients in more than 160 countries across the globe. Safety is of paramount importance at Dow; you will be working with personal protective equipment (PPE) on the plant. Dow also values diversity within its teams. In 2020 Dow was recognized as a Top Employer, in part because of their support of local initiatives such as public events and environmental projects.

Working hours
As a full-time workforce administration representative, you will be working Monday through Friday during regular office hours.

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